FAQ for Hotels

1. Do you clean guest room carpets?

Yes. We clean guest rooms, hallways, meeting rooms, ballrooms, breakfast areas, and lobbies.

2. Can you clean entire floors or full wings?

Yes. Our equipment is built for large-scale commercial work and can handle multiple floors efficiently.

3. Do you offer after-hours service so guests are not disturbed?

Yes. We schedule overnight and low-occupancy cleanings to minimize noise and disruption.

4. Do you handle tile, grout, and kitchen flooring?

Yes. We clean:

• Lobby tile

• Back-of-house tile

• Commercial kitchen quarry tile

• Restroom tile and grout

5. Can you clean upholstery in guest rooms or common areas?

Yes. We clean chairs, sofas, ottomans, headboards, and lobby furniture.

6. Do you remove odors from rooms and hallways?

Yes. We offer deodorizing, enzyme treatments, and oxidizer applications to neutralize odors from smoke, pets, or spills.

7. Do you carry commercial liability insurance?

Yes. We provide full insurance documentation and COIs upon request — standard for hospitality partnerships.

8. Can you handle emergency water extraction for flooded rooms?

Yes. We offer rapid-response flood cleanup for leaks, burst pipes, and overflows.

9. Do you offer quarterly or monthly maintenance plans?

Yes. Many hotels use recurring programs for hallways, staircases, lobbies, and high-touch areas.

10. Can you work with the general manager or housekeeping director directly?

Yes. We coordinate with your management team for scheduling, room access, and priority zones.

11. Can you scale cleaning for multiple properties?

Yes. We can service multi-location hotel groups within your counties.